What is CRM?

Wiki Article

Customer relationship management (CRM) is a set of integrated, data-driven software solutions that help manage, track, and store information related to your company’s current and potential customers. By keeping this information in a centralised system, business teams have access to the insights they need, the moment they need them.

Without the support of an integrated CRM solution, your company may miss growth opportunities and lose potential revenue because it’s not optimising operating processes or making the most of customer relationships and sales leads.Microsoft CRM training institute in hyderabad